If you are experiencing issues with your IIDTool or EASControl, please make sure the tool and mobile App (BT variants) are at the latest version before contacting us. Detailed instructions on how to update the IIDTool and EASControl can be found in the User Manual.

Before sending an inquiry, please consult the FAQ or User Manual.

For all technical and support inquiries, please send us a detailed description of the symptoms, complete Fault list with descriptors and ECU Info list.

Technical Support is closed until July 14th due to low staff. No inquiry will be responded to until that date. Apologies for the inconvience.

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Office address:

GAP Diagnostic
1012 Rue des Fabricants
Suite 200
Terrebonne, QC (Quebec)
Canada
J6Y 2A6