If you are experiencing issues with your IIDTool or EASControl, please make sure the tool and mobile App (BT variants) are at the latest version before contacting us. Detailed instructions on how to update the IIDTool and EASControl can be found in the User Manual.

Before sending an inquiry, please consult the FAQ or User Manual.

For all technical and support inquiries, please send us a detailed description of the symptoms.

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